CALL US NOW: +234 8099456007, +234 8090265801

Microsoft Makes Its Workplace App Teams More Competent

Microsoft has unveiled additional features to its workplace app Teams which is similar to Skype, as side from inline translation capabilities, hosting up over 250 participants in meetings, and more.

“Teams would now support cloud-based meeting recording, “meeting lobby” for dial-in callers to qualify before they join the meetings and dial-in fallback support to ensure joining a meeting even in the event of network issues,” James Skay, Senior Product Marketing Manager , Intelligent Communications Product Marketing Group, Microsoft wrote in a blog post on Friday

The latest additional Microsoft Teams features include delegate support, call queues, auto-attendant, consultative transfer, do-not-disturb breakthrough, group call forwarding and out-of-office support.

Microsoft Teams Workplace App

With Direct Routing currently being part of Teams, users can certainly use their very own telephone services, together with Calling Plans will give users additional choice for dial tone in Microsoft Teams,” Skay added.

“Not every organisation has dedicated IT resources to manage their transition to Teams. In order to assist these customers, we will begin offering them Microsoft-driven automated upgrades to Teams,” Skay added.

Adding these enhancements to the devices ecosystem for Teams along with updated Skype Room Systems, app for Surface Hub in the Microsoft Store, USB-support, Microsoft is attempting to enable smoother workplace operations.

“We will communicate directly with customers regarding their upgrade options through email and in the Office 365 Message Center,” the post said.

In addition, cloud video intro services that support Teams meetings with existing video teleconferencing (VTC) systems are underway and would be generally available later this calendar year.

The post Microsoft Makes Its Workplace App Teams More Competent appeared first on Descasio Blog.

Why Skype for Business Is a Tool Every Business Needs Right Now

In times past, it is necessary for employees to attend meeting face-to-face in the same room with clients. These days that ceases to be the situation of things. Communication tool like Skype for business is currently reforming the manner in which meetings are held regardless of your location.

With Skype for business, you can hold a meeting in any location and participants will be able to see, hear and also collaborate during the session as though everyone is working in the same room.

What is Skype for Business

Skype for business is a robust communication platform that integrates usual channels of business communication and also online meetings, such as instant messaging (IM), Voice over IP (VoIP), file transfers, video conferencing, web conferencing and email. It helps you collaborate with 250 people simultaneously together with enterprise-grade security to manage employee account.

Also Read: What You Should Know about IBM Watson Workspace

Top 6 features why you need Skype for Business

Here are some of the features which make Skype for Business the best tool for every business needs right now:

1. Conduct Meetings on the Go
Skype for Business enables you to conduct audio, video and web conferencing on the go. It is possible to organize an online meeting well ahead of time and also to host one in real time up to 250 attendees. You can easily schedule meeting with Outlook plugin, web scheduler in Skype for Business and Single-Touch Join feature from calendar meeting reminders.

2. Several Presenter Controls
Skype for Business provides a lot of meeting controls that include mute all or individual attendees, hide the names behind display pictures, block any person’s video, invite other people, customize permissions to allow presenters to act as participants, etc.

3. Different Participant Views
Skype for Business provides different ways of viewing a particular meeting. Participants can choose how they want to view a meeting like Gallery view, speaker view, presentation view and compact view.

4. Powerpoint Presentations
You can easily deliver a powerpoint presentation to multiple participants with high-resolution displays. Additionally, you can make the most of the other powerpoint features such as slide transitions and embedded videos.

Skype for Business - Desktop and File sharing

5. Recording and Playback

The moderators and coordinators can record different parts of a gathering, for example, sound, video, IMs, sharing sessions, whiteboards, and that’s just the beginning, and everything can be recorded on the go.

6. Meeting Content Retention

Skype for Business clients can transfer a scope of material for their conferences as Excel records, PowerPoint introductions, notes, and the sky is the limit from there. The maintenance time frame for a meeting contents can be for a period of 15 days or 8 hours depending on the type of meeting.



The post Why Skype for Business Is a Tool Every Business Needs Right Now appeared first on Descasio Blog.

Descasio Enhances Employee Productivity using IBM’s AI-powered Solution

Lagos, Nigeria August 16, 2018: Descasio, a leading cloud services provider in West Africa, has chosen IBM Watson Workspace to enhance its existing email services and provide a smart employee collaborating tool on desktop and mobile devices. The company was looking for an application that could enable smarter and seamless communication, helping their teams to focus on the strategic aspects of their business.

IBM Watson Workspace is a messaging application which helps teams improve work productivity and also provides the capability to hold group conversations and share data files.

IBM Watson Workspace

Through its built-in AI capabilities, the solution has enabled Descasio’s sales and technical teams to create workspaces where they can collaborate on all sales activities. Watson Workspace has enabled Descasio to significantly reduce the time group members spend reading through conversations to obtain information relevant to them.

“One of the things that really excites us about this platform is the ease with which we can build new solutions using APIs. We are now thinking about ways we can use IBM Watson APIs to create value-added solutions such as virtual assistants, which could help to automate repetitive tasks,” says Dele Nedd, Co-Founder and CEO, Descasio.

IBM Watson Workspace- Solution Improves Efficiency through Integrated Employee Collaboration Capabilities


Watson Workspace has helped Descasio turn conversations into actionable insights, summarized information, prioritized next best actions and made recommendations enabling its employees to connect and collaborate with their teams and other work groups on any device. For example, the solution has enabled teams save up to 30 minutes per team member on responding to issues relevant to their role. It also provides a full, searchable history of all conversations and one central place for all shared images and resources.

“Organizations have seen a proliferation of tools and applications that employees use to get their jobs done at the workplace which has often caused information overload, interruptions and difficulty getting back into the flow of productivity. What IBM Watson Workspace does, is take away these pressures, allowing employees to focus on the activities that really matter,” says Dipo Faulkner, the Country General Manager of IBM Nigeria.

Additionally, as a new reseller of the IBM’s Watson Workspace Essentials in West Africa, Descasio plans to sign on clients for this solution. To achieve this, the company is working with a team from IBM to integrate IBM Watson Workspace into its cloud services portfolio—enabling it to deliver the solution as a service to clients across the region.

About Descasio
Founded in Lagos, Nigeria in 2010, Descasio is a leading cloud services provider focused on delivering enterprise cloud solutions to businesses of all sizes across West Africa. Through its partnerships with global cloud vendors, Descasio helps organizations reduce their IT costs, improve collaboration and improve employee productivity.

About IBM Watson Workspace:

The post Descasio Enhances Employee Productivity using IBM’s AI-powered Solution appeared first on Descasio Blog.

Microsoft Unveils Azure Virtual WAN and Azure Firewall

Microsoft just announced a public preview of two new offerings designed to help organizations with connectivity and security, Azure Virtual WAN and Azure Firewall.

Azure Virtual WAN is made to simplify branch connectivity on a large scale for enterprises. And Azure Firewall is made to enforce your network security policies while allowing you to take advantage of the scale and simplicity that’s provided to you by the cloud. Here’s some more information about each of these new offerings and what they can provide for your organizations.

About Azure Virtual WAN

The new Azure Virtual WAN offering allows you to take advantage of optimized and automated branch connectivity on a global scale. To accomplish this, the tool lets you seamlessly connect your branches to Azure using SD-WAN and VPN devices. It also offers automated connectivity and configuration management to ensure that you get a simple and intuitive user experience.

Here’s how it works: all the traffic from your branches goes into Microsoft’s network at the Microsoft edge site that is closest to a given branch office. There are 130 of these sites or Points of Presence in Microsoft’s global network. Once your traffic is inside that network, it can terminate inside a one of your Virtual WAN’s virtual hub. You can create those hubs in different Azure regions as well since Azure has plenty of public cloud regions around the world.

Azure Virtual WAN is launching in preview through Citrix and Riverbed. It will also launch with additional partners, including Barracuda, Checkpoint, Nokia Nuage, Palo Alto, Versa Networks, and Silverspeak in the next few months.

About Azure Firewall

Azure Firewall is a new service that’s fully integrated with the Azure platform, portal UI, and services. It offers fully native firewall capabilities for all of your Virtual Network resources. It includes built-in high availability and also lets you scale with your resources automatically. Basically, you can create connectivity policies using application and network filtering rules and then enforce those policies across multiple subscriptions and virtual network. The new service is built to work with Azure’s existing security services in order to strengthen and enhance the entire security experience.

Source: Microsoft | Techgenix

The post Microsoft Unveils Azure Virtual WAN and Azure Firewall appeared first on Descasio Blog.

Gmail for Android and iOS: You Can Disable Conversation View

For some time now Gmail allows you to view the messages received from the same sender in conversations. A feature introduced to ensure a better organization of incoming mail, grouping the elements belonging to the same exchange. It is especially useful for those who find themselves daily dealing with a large number of emails to be managed in the inbox. Not all, however, have welcomed this feature with open arms.

It is now possible to disable email conversation view on Gmail for Android and iOS apps – an option that has been available for some time on the Web.

ALSO READ: Dropbox Releases an Add-on for Gmail for Sharing and Saving Files Easily

Google announced it a few hours ago, and it seems to be a server-side change: it may take up to 15 days for it to appear on your device. In any case, the support page that explains how to do is already online, but only for Android. For iOS, the function is still not available.

Disable conversation view on Gmail for Android and iOS

It’s nothing complicated, however: just open the Gmail menu, choose Settings, General Settings and check the View by conversation checkbox. Note that the setting will be synchronized through all the devices associated with the same account; this means that, if you have the conversation view already deactivated on the website, at some point you will automatically deactivate it even on mobile.

Here is what we read on the pages of the G Suite blog.

In Gmail, replies to messages are grouped as conversations to make it easier to follow and manage them. Nonetheless, some users prefer to see their emails listed individually within the box. It is already possible on the Web by disabling the display mode of conversations in the settings menu and now we are bringing the same feature in applications for Android and iOS.

The post Gmail for Android and iOS: You Can Disable Conversation View appeared first on Descasio Blog.

Google Creates Data Connector for Salesforce to Import Data from Salesforce

Another Data connector for Salesforce was made on Google Sheets a month ago. The Data Connector for Salesforce is in beta, and it was made by Google Cloud.

ALSO READ: Dropbox Releases an Add-on for Gmail for Sharing and Saving Files Easily

Data connector for salesforce

The Data connector for Salesforce enables clients to import reports or custom information inquiries from Salesforce into Sheets or roll out improvements to Salesforce straightforwardly from Sheets. Import reports or custom information inquiries from Salesforce into Sheets, or roll out improvements to Salesforce specifically from Sheets. The Sheets add-on permits four unique activities with the Salesforce information: Pull in a Salesforce report; Import Salesforce information in view of a custom inquiry or SOQL; Insert/Update changes made in the Sheet to Salesforce; Delete information from Salesforce.

As per Google, if this extra isn’t accessible at your organization G Suite, the administrators need to permit the additional items or just whitelist this one.

Click HERE to install the addon.

The post Google Creates Data Connector for Salesforce to Import Data from Salesforce appeared first on Descasio Blog.

Amazon Cloud Challenges Microsoft in Africa: Maxi-hub in Cape Town

Amazon cloud is expanding in South Africa with a new maxi office in the nascent hitech pole of Cape Town, ready to conquer the leadership in the cloud services to the detriment of the other big stars and players: Microsoft and Google.

According to reports from Reuters, Amazon AWS has rented an entire eight-story building nearing completion in the South African city’s tech hub and has posted a series of announcements to search for staff for the new office. Among the sought-after figures, there is a software developer that the American giant claims to be involved in a team for a “greenfield project” that touches the fields of machine learning, big data analysis, and cloud computing.

Amazon Web Services ( AWS ) is already the world’s number one cloud computing with a share of 32%, compared to 16% of its closest rival, Microsoft, which, however, grows faster, according to research firm Canalys. Microsoft is also completing two data centers in South Africa (in Cape Town and Johannesburg), to serve local customers better. The other players in the cloud have smaller shares, but they are pressing to expand to the detriment of the leaders.

ALSO READ: Get Azure Mobile App: Microsoft Azure On-the-go [Video]

To strengthen its position with respect to Microsoft, Amazon decides to build data centers in South Africa. In Cape Town and Johannesburg, Jeff Bezos’ group already has Edge locations, infrastructures to increase the speed of transmission from Amazon data centers located outside Africa. In Cape Town, Amazon had so far only a technical center, where it also manages customer support activities.

To attract new customers to the detriment of rivals, Amazon is also offering local start-ups free trials of its cloud service: some companies have already migrated to AWS from other providers such as Google.

Cape Town employs about 35,000 people in the hitech sector and is reached by fiber optic connections. The expansion of Amazon in the hitech pole of the South African city is a sign of the intensification of competition in the cloud services segment and the continuous growth in the demand for computational power that pushes the creation of new data centers in various global locations, as close as possible to final customers.

The post Amazon Cloud Challenges Microsoft in Africa: Maxi-hub in Cape Town appeared first on Descasio Blog.

Dropbox Releases an Add-on for Gmail for Sharing and Saving Files Easily

Dropbox had signed a partnership with Google which includes the integration of its cloud storage service with the applications on G Suite. The first result of that agreement is the Gmail add-on that allows you to perform several operations on the file without leaving the email service.

The collaboration between the two companies seems surprising, as they offer competing cloud storage services. Ketan Nayak, Product Manager at Dropbox, however, pointed out that 50% of Dropbox users use the G Suite, so this is a decision that benefits both parties. After installing the add-on, you will be able to view, save and share any file without leaving the mailbox. Users no longer have to worry about the available space because it is enough to insert the link to files and folders on Dropbox.

Also Read: Why G Suite Might Be a Good Move for Your Business

The integration between the two services eliminates the need to switch from one application to another. Also, the link will always point to the latest version of the file, so you do not need to send another email with the updated attachment. Of course, attachments received in Gmail can be saved directly to Dropbox. To use the add-on, click on the + sign in the right-hand column of Gmail and search for it in the G Suite Marketplace.

The add-on is available in the web version of Gmail and on Android. In the coming weeks will also arrive on iOS.

The post Dropbox Releases an Add-on for Gmail for Sharing and Saving Files Easily appeared first on Descasio Blog.

You Can Now Manually Propose a New Meeting Time in Google Calendar

The developers of Google Calendar will release a new tool that will simplify the scheduling of events through the service, reports TechCrunch.

From August 13, Google Calendar users will be able to offer a new date for events that they are going to visit and add notes for their organizer. The organizer will be able to accept or reject the proposal, and if the calendars of other participants in the meeting are publicly available, he will be able to see their workload at the right time.


To select a new date, for the most part, will have to be done manually. Although Google Calendar already has the built-in artificial intelligence to find events that are convenient for all dates or times, in a new tool, a similar algorithm is not used to transfer appointments. The feature will be available to all users of G Suite and Microsoft Exchange. There are also limitations: it can not be used for events involving more than 200 people, or which last all day.


The post You Can Now Manually Propose a New Meeting Time in Google Calendar appeared first on Descasio Blog.