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What You Should Know about IBM Watson Workspace

Ikechukwu Onu

What is Watson Workspace?

IBM Watson Workspace is a messaging app designed to help you and your teams do your best work. Watson Workspace provides you with an excellent, very flexible and also convenient platform which teams can experience group conversations and also share data files in “spaces” which is similar to “channels” in Slack. Aside from that it also allows organizations to create and integrate third-party applications and bots into the feed of the conversation. The application was built in parallel with a handful of cognitive APIs called Watson Work Services that allow developers to improve or integrate with Watson Workspace or create new applications that use its capabilities.

RECOMMENDED READ: Descasio Limited Partners with IBM to Deploy IBM Watson Workspace Across West Africa

One of the most important things to note of IBM Watson Workspace is its cognitive underpinning. This feature is primarily activated with the “Moments” feature, which uses natural language processing and AI to help you cope with the task of managing an active team, especially if you happen to be out for a day or so. Instead of scrolling the volume of messages in the space, click the “Moments” button will give you a summary of the activity that was made since the last viewing, automatically identifying the major topics that were discussed and selecting specific questions, actions and obligations of team members. This capability is a completely different way of managing information overload and a whole lot more targeted solution when compared with simple filtering approaches.

IBM’s distinctive feature is in the power of Watson Workspace Services API – used in Watson Workspace and made available to other platforms.

Who can use it?

Any user can use Watson Workspace.

Core collaboration features in IBM Watson Workspace

  • Native apps for Mac, Window, iOS and Android, responsive web experience
  • Persistent group chat
  • 1:1 direct messaging
  • 1:1 and group video & audio calls powered by Zoom
  • File sharing and storage
  • Inline image viewer
  • System text
  • Unlimited, searchable history with modifiers
  • Typeahead search to find people and spaces
  • Mark as Important
  • Integration with third-party apps
  • Recommended actions from your conversations, powered by Watson
  • Smart summarization with Moments, powered by Watson
  • @mentions (mention a person or everyone in a space) and mentions view
  • Delete messages
  • Emoji reactions
  • See who’s available (Real-time status indicators)
  • See where you last were in a conversation
  • Per space notification settings
  • Mobile push, browser, and email notifications
  • Ability to mute notifications
  • Custom sounds
  • Rich markdown, including code syntax highlighting
  • Slash commands

Watson Workspace App Availability

The app is available for Windows, Mac, iOS, and Android users.


The post What You Should Know about IBM Watson Workspace appeared first on Descasio Blog.

Descasio Limited Partners with IBM to Deploy IBM Watson Workspace Across West Africa

Ikechukwu Onu

Multinational technology company, IBM has confirmed its partnership with Descasio Limited to launch IBM Watson Workspace as a service to its clients and organizations across West Africa, that will supercharge their productivity and help their personnel work smarter.

IBM Watson Workspace - Descasio

IBM Watson Workspace is a messaging app with the built-in power of Watson – it’s designed to help you and your teams do your best work. With Watson Workspace, you can connect and collaborate with your teams, squads, and other work groups from anywhere, on any device. It has full, searchable history of all conversations and one central place for all shared images and resources. You can connect third-party apps to work more seamlessly with your everyday tools and when conversations move fast, cognitive technology summarizes conversations,
prioritizes what’s important to you and connects actionable language to next steps so you can get more
done. IBM Watson Workspace will allow organizations to share instant message, share content, track progress and exchange ideas in video and audio meetings.

According to the Co-Founder and CEO at Descasio, Dele Nedd, “One of the main reasons we chose IBM Watson Workspace is the artificial intelligence at its core. We see that IBM is a leader in the AI space, and that expertise really shines through in the cognitive aspects of the Watson Workspace platform. For example, the solution can automatically generate top-level summaries of group discussions and even surface relevant next actions for each user’s projects. We are one of the first cloud services providers in West Africa to start delivering these kinds of capabilities, which gives us a valuable edge in our market.”

The CEO of Descasio further stated that “As enterprises across West Africa drive digital transformations, effective collaboration is only going to become more important—and we’re in a strong position to deliver those services. By partnering with IBM, we’re building a next-generation, AI-driven collaboration offering that will set us apart from our competitors and drive our long-term growth.”

Source: IBM

The post Descasio Limited Partners with IBM to Deploy IBM Watson Workspace Across West Africa appeared first on Descasio Blog.